Two ways to reach us
Kodo offers support available 7 days a week:
- The in-app chat: accessible directly from Kodo, without leaving the app.
- WhatsApp: message us directly on our official line from the app or the Kodo website.
What's helpful to mention
For a faster reply, include from your first message:
- The service involved (Woyofal, bill, top-up, points, referral...).
- The date and approximate amount of the transaction, if applicable.
- A screenshot, if you have one.
Before contacting us
Many common questions already have an answer in the Kodo Help Center: often a faster way to solve your problem, any time of day.
Our team does its best to reply as quickly as possible, every day of the week.